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Dustin Ronk Managing Director & Partner and Travis Ronk Director & Partner“Our commitment to providing the highest-quality repair services and products has enabled us to build long-term relationships with customers,” says Dustin Ronk, MD, Soniq Aerospace. “We specialize in complex openable cockpit windshield assemblies for Boeing and Airbus commercial aircraft and regional aircraft. We also undertake various cabin component repairs such as side walls, bulk heads, and passenger service units.”
A Comprehensive Process to Ensure Quality
Complex cockpit windshield assemblies undergo a lot of stress and are one of the most frequently replaced parts on an aircraft. The life span of a laminated window is 4 to 6 years, and windshields are a significant maintenance expense.
“We educate our customers about the issues that make a window beyond economical repair (BER), such as cracking or delamination in the vinyl layer, cracked glass, burned spots or arcing in the internal heat bus, or sensors and heaters that are out of tolerance,” says Travis Ronk, director and partner of Soniq Aerospace.
Soniq performs its services in accordance with the latest manufacturers component maintenance manual (CMM). As an example, during the overhaul of a complex openable, they completely dismantle the window frame assembly and strip the paint from all metal parts in a media blast cabinet.
If the glass ply quality is good, Soniq cleans and polishes it. In certain cases, they replace it with new or overhauled glass.
All seals, hardware, and bearings are replaced as needed, and all moving parts are lubricated. The glass is covered with protective paper, and the frame assy gets a fresh coat of paint.
For interior parts, work begins with inspection and bench tests in accordance with the CMM. Parts that are out of tolerance will be replaced with eligible and certified new, overhauled, repaired, or inspected parts.
Repairs are covered by the company’s three-year workmanship warranty. Soniq has not had a warranty return in over ten years due to its close attention to detail, vast worker experience, and expert workmanship.
With this constant focus on quality, Soniq is expected to add the UK CAA certification in 2023.
Growing with the MRO Space
Whether it’s a minor or major modification, Soniq never follows a one-size-fits-all approach, employing its component maintenance repair station manual for every aircraft-specific procedure.
“We have a system and process in our procedures manual that assures we have the tools, qualified and trained technicians, facilities, and tech data to add a new part. If we have what we need, it’s simply a process of adding the part number to the capabilities list and forwarding a copy of our new list to our FAA PMI,” says Travis.
Soniq has started working with parts brokers to locate hard-to-find parts for aircrafts undergoing maintenance and for airline inventories. In some cases, it requires extra homework to determine alternate parts and working with airline engineering departments to determine if the airline will accept those parts.
The outcomes of this approach can be best exemplified through the success story of a global company that was looking for specific overhead electrical units. It had an interior reconfiguration modification center and wanted hundreds of those units. Soniq worked with its engineering team to identify an alternate part number that was readily available.
It came up with the solution to add the new electrical units to the company’s illustrated parts catalog (IPC) and supplied theparts at a 40 percent discount. It also reduced the lead time from 18 to six months, making the client extremely happy.
People Hold the Key
Toward a Bright Future
“We always quote the repair to our customer prior to performing work and keep an open and transparent line of communication about costs or any associated delays on replacement parts,” says Travis.
Soniq puts a lot of care into their work to ensure that every customer is more than satisfied with their services. With combined experience of over 100 years, its team understands all intricacies of MRO work and plays a pivotal role in building a culture of customer-centricity.
Soniq’s highly trained and experienced crew is more than just employees. The company considers them friends, family members, and partners. It never fails to appreciate their dedication, professionalism, hard work, and commitment to the business. It empowers and encourages team members to take pride in their work and make decisions on their level, like a repair station owner.
“We keep the stress level and work environment light and encourage everyone to enjoy their work and their time off,” says Dustin.
Our commitment to providing the highest-quality repair services and products has enabled us to build long-term relationships with customers
As a relatively young repair station, the future looks bright for Soniq. The company has been purchasing the majorityof replacement parts from Boeing. However, during the Covid-19 slowdowns, there was a significant supply chain crunch. Parts and materials were difficult to acquire, and costs increased, which slowed delivery times and raised repair costs. Soniq was able to overcome these challenges by keeping its labor cost unchanged without sacrificing quality.
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We always quote the repair to our customer prior to performing work and keep an open and transparent line of communication about costs or any associated delays on replacement parts
“We always quote the repair to our customer prior to performing work and keep an open and transparent line of communication about costs or any associated delays on replacement parts,” says Travis.
As the economy recovers, parts and materials are becoming more readily available, and prices are becoming more consistent. Overall, business is back to pre-covid levels, and Soniq is busier than ever. The company will continue to build on its strengths and expand its repair capabilities as opportunities present themselves.
“The MRO business is expected to grow considerably in the coming years, and Soniq expects to be part of that growth,” says Dustin. “We have plans to add other interior components to our capabilities list and to increase investment in those repairs. We are currently in the process of building test benches for the new repairs.”
What Distinguishes Airframe Component Overhaul Partners
Airframe component overhaul decisions affect far more than routine maintenance schedules. Airlines, leasing companies and MRO organizations rely on overhaul partners to return components to service efficiently while avoiding inspection setbacks, recurring repair issues and unnecessary disputes between operators and suppliers. Across the aerospace and defense industry, growing pressure on fleet availability has made these expectations even more significant, particularly as aircraft remain in service longer and access to replacement components continues to fluctuate.
The value of an overhaul partner is not determined by size alone. Buyers increasingly prioritize organizations that maintain clear repair standards, protect certification integrity and deliver consistent results across quality, turnaround time and customer support. When components are rejected after repair or require repeated corrective work, the impact extends beyond maintenance departments into aircraft scheduling, inventory planning and operational reliability. Providers that minimize these disruptions often become trusted contributors to long-term fleet performance rather than simply serving as repair vendors.
Industry expectations have also evolved toward greater flexibility. Traditional lead-time models are often insufficient for operators managing changing maintenance schedules, cabin modification programs or unexpected component shortages. Today's overhaul providers are expected to adapt to shifting customer priorities while maintaining the same level of inspection discipline and repair quality. As a result, buyers increasingly favor organizations that can adjust workloads around urgent fleet requirements without sacrificing process control, documentation standards or regulatory compliance.
Technical specialization has emerged as another important differentiator. While some repair organizations continue expanding into new service categories to broaden their offerings, that growth can sometimes dilute expertise and introduce variation in workmanship. Aerospace customers increasingly evaluate whether a provider demonstrates deep capability in its core areas rather than presenting an extensive but less focused service portfolio. Confidence is often stronger when repair stations concentrate on areas where they have established technical knowledge, regulatory familiarity and a proven history of consistent outcomes.
Soniq Aerospace reflects many of these qualities through an approach built around repair quality, controlled growth and customer responsiveness. Its work across airframe components, flight deck window assemblies, lighting systems and interior components demonstrates a deliberate focus on areas where it can maintain technical depth and operational confidence. Rather than expanding aggressively into unfamiliar overhaul categories, the company has concentrated on strengthening capabilities within its established areas of expertise. This measured approach supports the reliability that customers seek when selecting long-term repair partners.
The company also places significant emphasis on reducing downstream returns and component rejections. This focus is particularly important because rejected parts often create additional administrative work, increased aircraft downtime and added friction between operators, suppliers and end customers. To address these challenges, Soniq Aerospace manages turnaround priorities based on customer urgency, allowing critical requirements to receive additional attention when operational pressures increase.
Its collaboration with a major OEM customer on an overhead-bin reconfiguration initiative provides a practical example of this approach. When aftermarket availability for a specific overhead-bin configuration became limited, Soniq Aerospace worked closely with the customer's engineering team to develop a minor modification process using more readily available assemblies. The solution supported an ongoing delivery schedule extending into 2026 and helped the customer continue its reconfiguration program without significant sourcing delays.
For aerospace and defense organizations evaluating airframe component overhaul partners, Soniq Aerospace offers a combination of technical focus, adaptable turnaround management and a strong commitment to reducing downstream quality issues. Its disciplined growth strategy, customer-centered prioritization model and collaborative approach to problem-solving position it as a dependable option for organizations seeking consistent repair execution and long-term operational reliability.
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Company
Soniq Aerospace
Management
Dustin Ronk Managing Director & Partner and Travis Ronk Director & Partner
Description
Soniq Aerospace specializes in the MRO of aircraft cockpit and windshield assembly and interior components for commercial airlines. Its services include inspection, repair, overhaul, modification, and exchange of aircraft windows for Boeing, McDonnell Douglas, and Airbus.
