let's check some of the trends and technology that will be most crucial in driving the revival of the air transport sector in the future.
Fremont, CA: Last year witnessed a boom in COVID-19 technology and design breakthroughs, and 2021 will be no different as the airline sector grapples with the fiscal constraints brought on by the pandemic. From contactless solutions to digital health passports and UV, self-cleaning robots, let's see some of the trends and technology that will be most crucial in driving the revival of the air transport sector in the future.
- Contactless technology
The movement toward a contactless passenger experience in airports has been ongoing for some years. Still, the COVID-19 pandemic has hastened the deployment of contactless technologies to decrease virus spread and interaction between passengers and workers. Experts anticipate that technology will be used even more extensively throughout the journey in the next year, from check-in and security procedures to the way customers pay for supplementary services at the airport terminal and board the plane and engage with in-flight entertainment systems onboard.
Since the pandemic's beginning, the expansion of online shopping and e-commerce has been enormous, with consumers and companies becoming more tech-savvy than ever before. According to IBM's annual U.S. retail index, the pandemic has advanced digital purchasing by approximately five years in the United States since March. Marketplaces such as Amazon are thriving. The e-commerce behemoth more than quadrupled its net profit year on year to 5.2 billion dollars in Q2 2020, up from 2.6 billion dollars in the same period in 2019. Such market upheaval has been influencing the travel retail industry for some time now, and airlines and airports have a genuine potential to capitalize on this digital proposition.
- Virtual events
Traditional in-person trade displays will not return with vigor until the second half of 2021, at the earliest, and will be highly regionalized rather than global affairs. It's why, following the enormous success of our previous Virtual Expo in December (which drew 4232 unique visitors from all over the world, including representatives from 166 airlines and 165 airports), they have now announced FTE APEX Virtual Expo 2021.
The event, which is free to attend, will be the most comprehensive global industry meeting of the year, championing daring new ideas, solutions, cooperation, and innovation initiatives to guarantee we achieve an industry recovery that makes air transport even stronger in the long run.