According to a 2020 study, by 2023, 97 percent of airlines plan to use mobile apps to support their operations, such as check-in, payments, and passenger services.
Fremont, CA: After years of remarkable development, the pandemic has struck a devastating blow to the aviation industry. In response to the crisis, however, many companies and innovations are propelling the industry forward, generating creative opportunities. Following a tough year, aviation has emerged as one of the most resilient sectors, thanks to government funding, loans, tax deferrals, wage subsidies, and equity injections.
With more workers working from home in the last year, the focus has been on developing and maintaining safe access to IT services, as well as cybersecurity and cloud technology, to allow for secure and effective remote operations. Airports, too, have had to adapt rapidly, introducing solutions to ensure passenger safety, such as touchless passenger screening and PRC checking (rapid result) at destinations.
The emphasis at check-in has been on allowing self-bag drop and a contactless operation. Biometric technology allows for automated boarding gates, scanning of ID documentation, and real-time alerts to mobile devices with flight and baggage details. As technology becomes more prevalent and travel demand rises, aviation becomes a more popular case for trading on international markets and CFDs. This may have prompted a Deutsche Bank analyst to upgrade many airlines from hold to buy, including Delta Air Lines (DAL), American Airlines (AAL), and United Airlines (UAL), assuring the sector was “back on track.”
What the Future Holds for the Aviation Industry
According to a 2020 study, by 2023, 97 percent of airlines plan to use mobile apps to support their operations, such as check-in, payments, and passenger services. To accelerate their digital airport operations, nearly three-quarters of airports and airlines will continue to invest in data sharing, cloud services, cybersecurity, and business intelligence.
Many technological breakthroughs have come just in time for a post-pandemic environment. Accelerated digitalization is leading the way, led by impressive applications of AI, machine learning, 5G networks, and blockchain to save the aviation industry money. Revenue can be increased through the encrypted storage of passenger information, as well as automated workflows and inventory insights provided by blockchain initiatives.
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