Shelly Freeman, COO
Planning and scheduling is one of the vital processes for the aviation and logistics sector to achieve success and carryout smooth operations. However, as these service providers rely heavily on legacy systems incapable of addressing operational changes and recovering from disruptions in real-time, they are often subjected to high operating costs and potential losses. On top of that, the constant revisions in the regulations and policies have presented a great challenge for organizations to operate smoothly. In such a situation, what organizations need is advanced planning and scheduling solutions that free up their resources, reduce operating costs, and improve overall revenue. Enter BoldIQ.Bellevue based BoldIQ provides a robust AI-platform, Solver that optimizes plans and schedules in real-time for the aviation and logistics industry whose complex operations change constantly. Solver automatically provides an optimized schedule and manages ad-hoc disruptions without having to recalculate the entire schedule.
“We help clients reduce operational costs, fulfil more demand, improve the customer experience and importantly, recover in real-time from delays and disruptions,” explains Shelly Freeman, COO of BoldIQ. The company’s solution allows clients to utilize existing resources more effectively.
For instance, one of BoldIQ’s clients, the fifth largest aviation company in the world is able to keep their planes and crews more efficient and utulized with Solver. The client created the most cost-effective operational schedule daily for hundreds of planes, thousands of crews, and other company assets. Their operational schedules are created in less than 30 minutes each day. At the same time, Solver automatically readjusts flight and crew schedules in real-time if a flight is grounded, or any other unforeseen circumstances cause delays.
BoldIQ also offers real-time operations support, which grants visibility over the availability of assets and personnel and determines the feasibility of conducting operations. Empowering clients to recover from disruptions is another important aspect of BoldIQ’s AI solution. Whether its weather or traffic delays or borders shutting down, Solver delivers quick responses to such disruptions while optimizing scarce resources. In the longer term, Solver provides businesses with the ability to scale operations easily as well as predictive scheduling for what-if scenarios such as increased number of orders, additional costs, and unforeseen delays, among others. Using BoldIQ’s solution, clients have saved over a hundred million in a year and free up resources by 15-30 percent.
Shelly mentions a real-world use-case of a client in the aviation space that has been able to increase revenue by 20 percent and increase the overall utilization of their crew and aircraft by 30percent. And often, aviation and logistics companies rely on third parties when they are unable to fulfill orders due to improper resource distribution. BoldIQ eliminated this issue through optimized scheduling and planning, driving greater revenue out of existing assets. Similarly, BoldIQ helped a client with a large workforce consisting of 6500 technicians who conducted over 8 million service calls a year. The client had a four-hour service window and response time of weeks, BoldIQ reduced the service window to two hours, and the response time to three days.
BoldIQ stands ahead of the competition with its unique focus on solving complex scheduling problems, including the ability to handle large amounts of data regarding business and operational regulations and optimally utilizing resources. Moving forward, BoldIQ continues to expand its reach into different verticals such as mobile workforce and fleet management, to name a few. The company remains committed to helping customers keep pace with daily disruptions and increasing customer demand with advanced planning and scheduling. “We are creating tools that enable companies to run their operations effectively using a combination of AI and human intelligence to maximize their existing personnel and physical assets,” concludes Shelly.