At Tampa International Airport (TPA), one of America’s favorite airports, we understand that travel can be stressful and, at times, frustrating. So we do our best to ensure that all of our passenger experiences are pleasant and uneventful. Free Wi-Fi, 70 shops and restaurants, a safe, clean, comfortable environment; and a great team of TPA employees and partners are available to support our passengers in the event that incidents do arise.
Achieving the vision: Recently, TPA has been investing heavily to improve our facilities and services offerings. However, this does not guarantee perfection – assets can fail, and events like hurricanes can prevent normal operations. Because of this, we continue to invest in innovative solutions to lessen the impact to our passengers. Predicting and proactively correcting situations before they occur improves our ability to provide our travelers with an experience that is both timely and safe.
Managing the moving parts: Like most businesses, TPA has the traditional assets (industrial equipment, shuttles, vehicles, buildings, escalators, etc.) that need to be maintained, repaired and replaced. While most asset management solutions do a thorough job supporting the asset lifecycle management process, TPA has a great deal of non-traditional complex assets that need to be tracked, maintained, repaired and/or replaced to ensure successful aircraft operations, passenger movement, safety and government compliance. For example:
• Runways: unique attributes, such as friction and build-up
• Signage: visibility, accuracy, placement
• Lights: physical structure, color, brightness, operations
• Painted stripes: condition, reflectiveness, build up
• Video systems: quality, location, retention
• Fuel systems: safety, function, traceability
Managing the unknown: In general, preparing for acts of nature and other catastrophic events creates a level of anxiety that most people find difficult to experience once in a lifetime, much less on an annual basis. At TPA, it is our duty to be prepared for the worst, respond with precision, and recover as quickly as possible. Our preparedness and actions will limit the impact to our passengers and partners, lessen the potential mass destruction upon our assets and reduce bodily harm. Events like: