Just over a year ago, I was named Chief Information Officer of Spirit Airlines, the first ultra-low cost airline in the Americas. People thought I was crazy; in a crazy way, I agreed. But it was a crazy worth exploring. My research told me that Spirit’s CEO, Ben Baldanza, publicly claimed that he is crazy about low fares and free smiles—and that added to the marvel of Spirit. Here I am now, a year later, and Spirit is everything it promised to be: a challenging, rewarding environment; a collaborative innovative, intelligent culture in which I get to build and lead an impressive, diversified and dispersed team; a platform to deploy advanced, leadingedge technology in support of strategy and operations. In my relatively short time with the fastest growing and most profitable airline in the United States, this has been immensely rewarding.
Our purpose as a company, saving our customers money in air travel, is the core of our existence. We do that by:
• A consistent, laser focus on controlling costs; which allows us to provide our customers the lowest air fares in the industry.
• Smart investments in technology for the present and the future.
• An innate ownership for safety in all we do–we have the youngest, fittest fleet with the newest equipment, innovative technology, and robust maintenance and safety programs.
• Innovative, leading edge technology platforms, and devices for customers and internal team members.
• Recognizing that we’re getting better all the time.
Spirit embraces the competence of our teams and we’re working hard to build on capabilities with pride and conviction in all we do. I lead a team that has historically struggled, and is now experiencing a surge of growth and investments across our technology stack to stabilize and support our rapidly evolving business processes.